Rear driver door locked / can’t be opened from in or outside.

Heimdall

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CA
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2018 XC90
#1
Hi everyone, something strange happened last night
The rear door behind the driver suddenly got locked after a friend tired to get out. I thought it’s the usual case of the lock being jammed and locking it and unlocking it again would solve the issue.

But boy was I wrong. It doesn’t open neither from inside nor outside. I tried so many time and many ways. Even tapping the door handle from outside few times. Turning off the car, locking it and keeping it so till this morning. But all in vain.

Anyone knows what’s this or have had a similar issue. ?


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SRG963

Well-known member
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SC
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2017 XC90 Inscription
#2
Child lock locks both windows and rear doors. Turn it off and check.

Good thing to check before getting in the rear seats :giggle: lol.
 
Last edited:

Heimdall

Active member
Messages
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State
CA
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2018 XC90
#3
Child lock locks both windows and rear doors. Turn it off and check.

Good thing to check before getting in the rear seats :giggle: lol.
That’s indeed a wise thing to check and do. Child lock being off.
I did try that few times. Engaging and disengaging the child locks. All in vain.
Funny things are that door ONLY doesn’t open. The other one is working perfectly.
Second it doesn’t even work from the outside.
Any TJ for locks or such.


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smc

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carmel
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IN
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volvo xc90 inscription 2016
#4
Same exact problem, but rear driver side. Not child lock and just that door.

How did you fix yours?

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Messages
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State
MA
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2016 xc90
#5
What finally worked for me was to unlock door on the door that don't open, not the button on the drivers main control but the lock button on the actual door. I just tried it for the fun of it and it worked.

Good Luck
 

Heimdall

Active member
Messages
44
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State
CA
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What I Drive
2018 XC90
#6
Same exact problem, but rear driver side. Not child lock and just that door.

How did you fix yours?

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We are talking about the same door.
Mine was the one behind the driver as well and indeed just that door.

I didn’t fix it, it just resolved itself like it got stuck, surprisingly at the dealer when I went to show it to them.


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Last edited:
Messages
14
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City
Mill Creek
State
WA
Country
United States
What I Drive
2016 XC90
#7
This is on-going with mine as well, dealer gave estimate of $800+ to fix.
 

smc

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City
carmel
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volvo xc90 inscription 2016
#8
Mine is now at the dealer...for a week already as they had to order a part which was on backorder. Luckily I have an extended warranty, but he warned me that while fixing they may damage the door panels to get it open.

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Messages
14
Reactions
1
City
Mill Creek
State
WA
Country
United States
What I Drive
2016 XC90
#9
When my wife took it in the tech commented "this is the 2nd one we've seen today" Painfully, I didn't buy an extended warranty. I asked the dealer to contact Volvo. Let me know how well they fix it and if there is any notable damage.
 

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